Genesys Cloud - Main

I've been playing around with the evaluation assistance feature and have created an evaluation form that utilizes topics to automatically complete the questions within the form. From testing this feature, I seem to have only figured out how to get it to complete the question within the form and not submit the form itself. I've hunted through the resource centre to see if its possble to automatically submit the form after its completed but cant find an answer.

Is it possible for this process to be fully automated? We would like 100% of our calls to be put through this form to highlight to us if our agents are asking specific questions on all of their calls. 

Hello Ryan,

I'm not sure that we currently have a feature like that. I was looking around in our Product Ideas Lab and I do see that there are a handful of Ideas that are similar to what you're asking. I do see that this one was submitted last week and already has a handful of votes. I would recommend looking that one over and seeing if it matches what you're looking for. If so, if you click the VOTE button on that page, it should notify you via email as this Idea progresses through development. 

I hope that helps!