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  • 1.  Is it possible to display the Script in outgoing operations other than campaigns?

    Posted 02-09-2023 00:08
    No replies, thread closed.

    Is it possible to implement the following?
    teach me please.
    1.I want to display scripts displayed in outbound campaigns and inbound also when calling from DialPad.
    2.I want to display the script even when there is no outgoing or incoming call.


    #Implementation

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    Akihiko Suzuki
    NEC Corporation
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  • 2.  RE: Is it possible to display the Script in outgoing operations other than campaigns?

    Posted 02-09-2023 19:23
    No replies, thread closed.

    Hi there

    Scripts are triggered by queue, flow or campaign.  The only way you'll get a script to come up when making an outbound call is by calling/sending on behalf of queue.  There's no way of displaying the script without there being an interaction but depending on what you're trying to achieve you may be able to do this via a Custom App.



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    Vaun McCarthy
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  • 3.  RE: Is it possible to display the Script in outgoing operations other than campaigns?

    Posted 02-10-2023 04:06
    No replies, thread closed.

    thanks for the answer.
    "calling/sending on behalf of queue."
    I would like to know the specific method for this matter.

    "trying to achieve you may be able to do this via a Custom App."
    The purpose is to be able to call data actions and display the obtained results on the script screen.
    Please let me know if there is a way to implement this.



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    Akihiko Suzuki
    NEC Corporation
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