thanks for the answer.
"calling/sending on behalf of queue."
I would like to know the specific method for this matter.
"trying to achieve you may be able to do this via a Custom App."
The purpose is to be able to call data actions and display the obtained results on the script screen.
Please let me know if there is a way to implement this.
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Akihiko Suzuki
NEC Corporation
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Original Message:
Sent: 02-09-2023 19:22
From: Vaun McCarthy
Subject: Is it possible to display the Script in outgoing operations other than campaigns?
Hi there
Scripts are triggered by queue, flow or campaign. The only way you'll get a script to come up when making an outbound call is by calling/sending on behalf of queue. There's no way of displaying the script without there being an interaction but depending on what you're trying to achieve you may be able to do this via a Custom App.
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Vaun McCarthy
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