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Is there a after call event

  • 1.  Is there a after call event

    Posted 06-05-2025 19:20

    guruward | 2019-01-22 16:24:39 UTC | #1

    Im wanting to pull the recording after the interaction and copy it to my own s3 bucket.

    looking to see if there is a webhook or some post interaction event


    tim.smith | 2019-01-22 18:55:13 UTC | #2

    You can use the notification service to receive real-time notifications about conversations, then inspect the events to determine when a conversation has ended.


    guruward | 2019-01-23 01:05:54 UTC | #3

    thats one a user level. Im looking for something global to move recordings when they are completed


    tim.smith | 2019-01-24 15:45:24 UTC | #4

    That doesn't exist. You can request new features at https://purecloud.ideas.aha.io/ideas


    system | 2019-02-24 15:45:27 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 4394