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Is there a way to access an AWS database without a bridge server? The question comes up because my customer wants to minimize on-site footprint. Installing a bridge is counter to that purpose.

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  • 1.  Is there a way to access an AWS database without a bridge server? The question comes up because my customer wants to minimize on-site footprint. Installing a bridge is counter to that purpose.

    Posted 03-01-2018 18:32
    No replies, thread closed.

    We would be planning on building a VOC (post call survey) and storing the answers in the AWS cloud. I think, if there going to store the data in an enterprise database, they would need a bridge server. Same would be true if they wanted to call a web service to move the data.

     

    If I wrong about the required architecture, please correct me.



  • 2.  RE: Is there a way to access an AWS database without a bridge server? The question comes up because my customer wants to minimize on-site footprint. Installing a bridge is counter to that purpose.

    Posted 03-23-2018 15:51
    No replies, thread closed.
    In most cases you can use a PureCloud Data Action now (cloud-to-cloud REST calls) without needing a bridge.

    https://help.mypurecloud.com/articles/about-web-services-data-actions-integration/

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    R. J. Smith
    Genesys - Employees
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    Original Message


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