Genesys Cloud - Main

I'm trying to copy actions from one flow task into another flow's task by copying the action boxes one at a time, but it's not working. Is this possible in Genesys Cloud Architect?

For example, copy this action to a new flow's task.

Hello Jean, 

Let me know if this is what you are talking about but yes it is possible to copy actions between flows tasks in Genesys Cloud Architect. 

It has to be in the same tab, meaning copy and pasting must be done within the same browser tab. Content cannot be copied between different tabs, when you refresh the clipboard content will be lost. You can use the "Back" button within the same tab to retain clipboard content. This allows you to copy and paste different flows. 

Some limitations to note, you can copy up to 10 tasks editor actions at once. When copying tasks, architect will automatically rename them with consecutive numbers (e.g Task 1)

Hope this helps!

I'm trying to copy actions from one flow task into another flow's task by copying the action boxes one at a time, but it's not working. Is this possible in Genesys Cloud Architect?

For example, copy this action to a new flow's task.

Hi Cameron,

I was looking to copy between two different tabs (between two different flows).  I would use the export file feature but I need to copy certain action boxes only onto the new flow.

I will try this.

"You can use the "Back" button within the same tab to retain clipboard content. This allows you to copy and paste different flows. " 

Thank you

Hello Jean, 

Let me know if this is what you are talking about but yes it is possible to copy actions between flows tasks in Genesys Cloud Architect. 

It has to be in the same tab, meaning copy and pasting must be done within the same browser tab. Content cannot be copied between different tabs, when you refresh the clipboard content will be lost. You can use the "Back" button within the same tab to retain clipboard content. This allows you to copy and paste different flows. 

Some limitations to note, you can copy up to 10 tasks editor actions at once. When copying tasks, architect will automatically rename them with consecutive numbers (e.g Task 1)

Hope this helps!

I'm trying to copy actions from one flow task into another flow's task by copying the action boxes one at a time, but it's not working. Is this possible in Genesys Cloud Architect?

For example, copy this action to a new flow's task.