woritf | 2024-06-17 06:54:07 UTC | #1
*it is an incoming call that arrives at a flow and is passed to the agent and the agent passes it to a flow and it needs to be with another new conversation id and thus separates that call (AS IF IT WERE A NEW CALL WITHOUT LOSING THE CUSTOMER)
Jerome.Saint-Marc | 2024-06-17 09:34:40 UTC | #2
Hello,
No, it is not possible to get a new conversationId.
Regards,
system | 2024-07-18 09:35:15 UTC | #3
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