RobertWC | 2024-07-16 13:55:48 UTC | #1
I have a strange request and have not found anything in the API, but is there some way to report on the conversation Audit Trail to show when a recording is listened to and by whom? Same for download audit.
daniel.ho | 2024-07-23 15:08:02 UTC | #2
The question is socialized at the Community forum: https://community.genesys.com/discussion/is-there-an-api-to-retrieve-recording-access
system | 2024-08-22 15:08:40 UTC | #3
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This post was migrated from the old Developer Forum.
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