Akhil070 | 2021-12-03 09:39:13 UTC | #1
Is there feasibility of Monthly report extraction through API Automatically?
tim.smith | 2021-12-03 17:57:48 UTC | #2
Please refer to the reporting and analytics APIs. You can build integrations that make timed requests with those. https://developer.genesys.cloud/api/rest/v2/
Akhil070 | 2021-12-04 08:01:22 UTC | #3
Hello Tim, What our customer exactly needs is an API that extracts monthly reports by one hitting API once, afterwards it has to dump the data once in a month without hitting API which should happen like automatically with one trigger it has to dump the data every month without manual triggering. Please Help.
Thanks & Regards, Akhil Angara
tim.smith | 2021-12-07 14:26:14 UTC | #4
If your customer needs a single API endpoint that does everything all at once and keeps functioning over time, you'll need to build a service that performs all the necessary operations and Genesys Cloud API requests and exposes that functionality via an API. That is not a feature of Genesys Cloud.
system | 2022-01-07 14:26:34 UTC | #5
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