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  • 1.  Issue in Making call

    Posted 06-05-2025 19:19

    DivyaKM | 2018-06-18 13:14:09 UTC | #1

    When I try to make a call to number configured in pure cloud with other number I am getting error as below Call Error: error.ininedgecontrol.connection.station.notreached

    I am calling from india, and configured number is also India number


    DivyaKM | 2018-06-18 13:16:18 UTC | #2

    Could any one suggest how to fix it.. I am new to pure cloud


    tim.smith | 2018-06-18 13:50:37 UTC | #3

    Are you using a webrtc station and initiating the call with the API?


    DivyaKM | 2018-06-19 05:32:54 UTC | #4

    as i was not getting the calls from number i used WebRTC after using WebRTC i was able to get call but it is not allowing to pickup call


    tim.smith | 2018-06-19 12:46:05 UTC | #5

    It is unsupported to receive inbound WebRTC calls via an API request. You must use the PureCloud UI or enable auto-answer for the user.


    system | 2018-07-20 12:46:07 UTC | #6

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3023