Genesys Cloud - Main

I am experiencing an issue with the Activity View, as shown in the above screenshot. On the Overview tab, the spinning wheel is displayed continuously, and no content is loaded.

When I click the Settings button, there are no errors or notifications related to this issue. The user has all the required permissions for this view, as outlined in the documentation (and more). I have also assigned these permissions, but the issue persists.
Reference: Agent Activity Overview.

However, when I navigate to the Insights tab, the view loads and works correctly.

Could you please help identify the cause of this issue?

I am experiencing an issue with the Activity View, as shown in the above screenshot. On the Overview tab, the spinning wheel is displayed continuously, and no content is loaded.

When I click the Settings button, there are no errors or notifications related to this issue. The user has all the required permissions for this view, as outlined in the documentation (and more). I have also assigned these permissions, but the issue persists.
Reference: Agent Activity Overview.

However, when I navigate to the Insights tab, the view loads and works correctly.

Could you please help identify the cause of this issue?

I am experiencing an issue with the Activity View, as shown in the above screenshot. On the Overview tab, the spinning wheel is displayed continuously, and no content is loaded.

When I click the Settings button, there are no errors or notifications related to this issue. The user has all the required permissions for this view, as outlined in the documentation (and more). I have also assigned these permissions, but the issue persists.
Reference: Agent Activity Overview.

However, when I navigate to the Insights tab, the view loads and works correctly.

Could you please help identify the cause of this issue?

I am experiencing an issue with the Activity View, as shown in the above screenshot. On the Overview tab, the spinning wheel is displayed continuously, and no content is loaded.

When I click the Settings button, there are no errors or notifications related to this issue. The user has all the required permissions for this view, as outlined in the documentation (and more). I have also assigned these permissions, but the issue persists.
Reference: Agent Activity Overview.

However, when I navigate to the Insights tab, the view loads and works correctly.

Could you please help identify the cause of this issue?

I am experiencing an issue with the Activity View, as shown in the above screenshot. On the Overview tab, the spinning wheel is displayed continuously, and no content is loaded.

When I click the Settings button, there are no errors or notifications related to this issue. The user has all the required permissions for this view, as outlined in the documentation (and more). I have also assigned these permissions, but the issue persists.
Reference: Agent Activity Overview.

However, when I navigate to the Insights tab, the view loads and works correctly.

Could you please help identify the cause of this issue?

I am experiencing an issue with the Activity View, as shown in the above screenshot. On the Overview tab, the spinning wheel is displayed continuously, and no content is loaded.

When I click the Settings button, there are no errors or notifications related to this issue. The user has all the required permissions for this view, as outlined in the documentation (and more). I have also assigned these permissions, but the issue persists.
Reference: Agent Activity Overview.

However, when I navigate to the Insights tab, the view loads and works correctly.

Could you please help identify the cause of this issue?

I am experiencing an issue with the Activity View, as shown in the above screenshot. On the Overview tab, the spinning wheel is displayed continuously, and no content is loaded.

When I click the Settings button, there are no errors or notifications related to this issue. The user has all the required permissions for this view, as outlined in the documentation (and more). I have also assigned these permissions, but the issue persists.
Reference: Agent Activity Overview.

However, when I navigate to the Insights tab, the view loads and works correctly.

Could you please help identify the cause of this issue?

I am experiencing an issue with the Activity View, as shown in the above screenshot. On the Overview tab, the spinning wheel is displayed continuously, and no content is loaded.

When I click the Settings button, there are no errors or notifications related to this issue. The user has all the required permissions for this view, as outlined in the documentation (and more). I have also assigned these permissions, but the issue persists.
Reference: Agent Activity Overview.

However, when I navigate to the Insights tab, the view loads and works correctly.

Could you please help identify the cause of this issue?