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  • 1.  Issue with saving an output in Data action

    Posted 08-25-2022 01:43
    No replies, thread closed.

    Hi All,

    I am creating a data action to pull contact information from Hubspot. Issue is , when i selected the flatten the values and test it , i dont see any values or fields at all. It will work smoothly without selecting the flatten output. Because of this i am not able to get output values in architect as well.

    Here is sample output from API POST query:

    {
        "total"1,
        "results": [
            {
                "id""101",
                "properties": {
                    "createdate""2022-08-24T08:29:34.567Z",
                    "firstname""Anush_update",
                    "hs_language""ar-eg",
                    "hs_object_id""101",
                    "lastmodifieddate""2022-08-24T11:47:49.629Z"
                },
                "createdAt""2022-08-24T08:29:34.567Z",
                "updatedAt""2022-08-24T11:47:49.629Z",
                "archived"false
            }
        ]
    }

    #ArchitectureandDesign
    #Integrations

    ------------------------------
    Anush Shetty
    SERVION T GLOBAL SOLUTIONS LIMITED
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  • 2.  RE: Issue with saving an output in Data action

    Posted 08-25-2022 03:13
    No replies, thread closed.
    Can you post the full output from the test and an export of your data action?


    ------------------------------
    Tommy Braes
    CX Consultant
    Proximus PLC
    ------------------------------