Hello Harpal,
I don't think I have seen any other posts in the community stating this. I would recommend raising a case with Genesys Customer Care to investigate this further. Maybe others in the community can confirm if they have seen a similar issue.
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 03-26-2026 11:54
From: Harpal Dhillon
Subject: Jabra Headsets with Genesys desktop App
Anyone with the latest desktop app version (2.48.900.0) noticed any odd behaviour with Jabra headsets in relation to calls hanging up randomly?
#Telephony
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Harpal Dhillon
Infrastructure Engineer
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