Journey Analysts can automatically | Genesys Cloud Ideas Portal
I found this in the Ideas Portal, which is similar to what I am looking for. The status is currently "In Development," created just recently by Abby Chapin, whom I assume is the principal product manager at Genesys. I have requested a status update, but have not heard back yet. Thanks for getting back.
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Martin Bunting
New Era Technology
Senior Solutions Consultant
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Original Message:
Sent: 03-05-2026 11:27
From: Samuel Jillard
Subject: Journey Management
Hi Martin,
I love the idea of streamlining the creation of journeys. I had a look through the roadmap and couldn't see this (that doesn't mean its not a work in progress). I also couldn't find it on the Ideas Lab, so would recommend raising the idea so that others can vote to support the idea and if it is being worked on there is a way of tracking the progress.
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
Original Message:
Sent: 03-04-2026 16:01
From: Martin Bunting
Subject: Journey Management
I find it a pain to build out all the journeys in Journey Management (Start a new journey). I understand there is, or was, talk of automatically creating these journeys from an architect flow. I am not sure if this is an Idea or a work in progress. I am looking for an ETA, if available. Hoping someone will comment on their experience with Journey Management. I also realize that most of Genesys who may be able to comment are tied up with the Annual Kickoff. Thanks.
#Other
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Martin Bunting
New Era Technology
Senior Solutions Consultant
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