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  • 1.  July Question of the Month is Here: If you could instantly automate one task in your workday, what would it be?

    Posted 3 hours ago
    Edited by Nicole Milliken 2 hours ago

    Hi Everyone:

    Welcome to a new month of fun! Genesys has some very cool things on the horizon for you to all be excited about, the first being July's new Question of the Month:

     

    If you could instantly automate one task in your workday, what would it be?

     

    Answer this question and you'll earn this sweet new badge for your profile: 

    image

     

    And in case you didn't know…Genesys Xperience (our largest annual conference) is in Las Vegas this year, hosting an Education Day! It's all about AI-from automation to optimization. Join instructor-led workshops, get hands-on in the lab, and earn all nine Genesys Cloud certifications for FREE while you're on site. (Talk about a major perk worth $$$)!

    If you haven't registered for Xperience, do it here! Orchestrators Advocates get an exclusive registration discount. You don't want to miss out on all we have in store for you September 1-3, 2026!

    Hope to see you there...


    #QOTM

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    Nicole Milliken
    Senior Online Community Video Specialist
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  • 2.  RE: July Question of the Month is Here: If you could instantly automate one task in your workday, what would it be?

    Posted 2 hours ago

    OoH!

    Does it have to be work related? Does it have to be practical? Can I say flossing? lol

    But seriously, automate something in my work day? Genesys related? We're working towards automating task flows with work items. Nothing profound, but would be very helpful for our team.



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    Megan Johnson
    Operations Analyst
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  • 3.  RE: July Question of the Month is Here: If you could instantly automate one task in your workday, what would it be?

    Posted an hour ago

    I would love to automate the daily mess of moving breaks around as soon as call volumes go crazy



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    Atul Arya
    Workforce Analyst
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