Workforce Engagement Management

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  • 1.  June 24th - Register NOW!! Orchestrating EX and CX with Supervisor AI

    Posted 21 days ago


    You’re capturing conversations—but are you acting on them?

    Join our WEM Advisory session:

    Orchestrating EX and CX with Supervisor AI
    June 24, 2026 | 3:30 PM CET

    Most organizations analyze only a fraction of their interaction data, and even then, insights come too late to drive real impact.

    In this session, we’ll explore how AI enables real-time experience orchestration.

    💡 You’ll learn how to:

    • Unlock insights from 100% of interactions across channels
    • Detect sentiment, empathy, and intent automatically
    • Turn insights into real-time actions and coaching
    • Connect CX signals directly to workforce and business outcomes

    This is not a product demo.

    It’s a practical look at how organizations move from insight to action in the AI era.

    Save your spot: 

    Orchestrating EX and CX with Supervisor AI


    #CoachingandLearning
    #SpeechandTextAnalytics

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    #CoachingandLearning
    #SpeechandTextAnalytics

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    Tracy
    Genesys
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  • 2.  RE: June 24th - Register NOW!! Orchestrating EX and CX with Supervisor AI

    Posted 21 days ago

    Hi Tracy,

    Thank you for sharing this session. I've registered as there isn't much educational content currently available around Supervisor AI, so this will be a great opportunity to better understand its capabilities, use cases, and how it can help organizations move from insights to action.



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    Phaneendra
    Technical Solutions Consultant
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  • 3.  RE: June 24th - Register NOW!! Orchestrating EX and CX with Supervisor AI

    Posted 12 days ago

    Would you be able to forward a copy of the advisory session? I never received an invite. 



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    Rusty Lockett
    Director, Implementation Services
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  • 4.  RE: June 24th - Register NOW!! Orchestrating EX and CX with Supervisor AI

    Posted 12 days ago

    Hi Rusty,

    Did you register for the webinar?

    The recording will be available in the Library here on the community in the next day or two.



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    Tracy
    Genesys
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  • 5.  RE: June 24th - Register NOW!! Orchestrating EX and CX with Supervisor AI

    Posted 12 days ago
    No. I never received an invitation or saw this notice about it until today after the session had already happened. 

    Warm Regards,

    Rusty Lockett | Director, Implementation Services
    Main: 844.304.8979
    DID: 312.210.0879





  • 6.  RE: June 24th - Register NOW!! Orchestrating EX and CX with Supervisor AI

    Posted 12 days ago

    Yes, you need to register for the webinar - we add them to the events tab here on the WEM Community, the only way to be aware of them being added is to opt in to receive the email digests or just keep an eye on the events tab 😀

    Any past recordings are available in the Library (in case you missed the 2 previous webinars in this series)

    I have added the recording here

    Or you can click straight to webinar from here - passcode iJG0+7?$



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    Tracy
    Genesys
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