Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Knowledge Base and Articles limits

    Posted 04-29-2025 11:57
    No replies, thread closed.

    Hi team,

    I couldn't find the maximum file size to import for Articles. 

    How many articles can be created or imported? 

    How many knowledge bases can be created?

    In general, I need the limits for the Knowledge Base and Articles.

    Thank you.

    Luz


    #Unsure/Other

    ------------------------------
    Maria de la Luz Estrada
    ------------------------------


  • 2.  RE: Knowledge Base and Articles limits
    Best Answer

    Posted 04-29-2025 16:30
    No replies, thread closed.

    Hello Maria,

    I would recommend checking out this Resource Center article.

    If there is some info that you would still like to know, I would recommend utilizing the Was this article helpful? feature at the bottom of the pages. If you select No, you are able to leave feedback that will be sent to the team that manages those articles.



    ------------------------------
    Jason Kleitz
    Online Community Manager/Moderator
    ------------------------------



  • 3.  RE: Knowledge Base and Articles limits

    Posted 04-30-2025 12:07
    No replies, thread closed.

    Hello Jason,

    Thank you!

    Luz



    ------------------------------
    Maria de la Luz Estrada
    ------------------------------