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  • 1.  Layout distored when creating new scenario in New FC UI in Internet Exploer

    Posted 04-30-2020 09:20
    No replies, thread closed.
    We just started tested a new version of Genesys, which has the new Forecasting UI.  When creating a new scenario the lay-out is distorted. Is this a known bug?  Version
     
     
     


    #Workforce Management
    #Other/Not Sure

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    Rutger Pasmans
    Mercedes-Benz CAC Maastricht N.V.
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  • 2.  RE: Layout distored when creating new scenario in New FC UI in Internet Exploer

    Posted 05-01-2020 09:29
    No replies, thread closed.
    Hi Rutger,

    If you have the new Forecast UI enabled on Engage WFM, you can no longer use IE; you will need to use Chrome or Firefox.  I hope this helps!

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    Michele Fisher
    Genesys - Employees
    Director, Product Management
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    Original Message


  • 3.  RE: Layout distored when creating new scenario in New FC UI in Internet Exploer

    Posted 05-04-2020 11:33
    No replies, thread closed.
    Hi Michele,

    Thanks for the clear answer. Sadly I use the whole WFM Supervisor, so at the moment i need to do switching between browsers. Which is not really user friendly.

    Kind regards,
    ​

    ------------------------------
    Rutger Pasmans
    Mercedes-Benz CAC Maastricht N.V.
    ------------------------------

    Original Message


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