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Learn about Genesys WEM | Tempo app and work teams with this new Demo videos

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  • 1.  Learn about Genesys WEM | Tempo app and work teams with this new Demo videos

    Posted 07-06-2022 14:05
    Edited by Natalia Abad 07-06-2022 14:42
    No replies, thread closed.
    Hello, Community Members!
    Our experts are always thinking about how to improve your experience and that of your employees which is why Thomas Weschke has created two short videos to help you navigate Genesys WEM work teams and introduce you to everything you can do with Tempo™
    A little learning goes a long way

    How to work with Genesys Work teams for WEM | Feature Update  Here

    Feature Spotlight | Tempo Here

    #PlatformAdministration
    #QualityManagement

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    Natalia Abad
    Genesys - Employees
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  • 2.  RE: Learn about Genesys WEM | Tempo app and work teams with this new Demo videos

    Posted 07-06-2022 22:22
    No replies, thread closed.
    Hello,

    Do you have any information on how to bulk upload users into Work Teams, rather than this being a manual process? Will this, by chance be a new column in the csv import template?

    Additionally, I can't seem to find an API endpoint for work teams. Would you be able to point me in the right direction?

    Thanks,
    Peter

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    Peter Stoltenberg
    Avtex Solutions, LLC
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