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  • 1.  Let us know what you know about Predictive Routing

    Posted 01-25-2023 09:29
    No replies, thread closed.
    Hello fellow Genesys Cloud CX community, please help me get some inputs about how familiarized are you about Genesys Cloud Predictive Routing posted in the 'Polls' section. There is a lot of improvements/happening and we would like the best way to share those details with you!.
    Ricardo​
    #Routing(ACD/IVR)

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    Ricardo Solano
    Genesys - Employees
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  • 2.  RE: Let us know what you know about Predictive Routing

    Posted 02-06-2023 11:33
    No replies, thread closed.
    Hey Everyone, we will probably close this poll in two days. If you have no voted yet, please do!

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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