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  • 1.  Licensing question

    Posted 06-17-2020 16:55
    No replies, thread closed.
    hi All,


    what license do i need to be able to get the  "outbound call" option in architect(pureclloud).


    thanks in advance.
    #Telephony
    #Unsure/Other

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    Sushant Shirodkar
    Packet Fusion, Inc.
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  • 2.  RE: Licensing question

    Posted 06-17-2020 17:11
    No replies, thread closed.
    You need Genesys Cloud 2
    https://www.genesys.com/pricing

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    Melissa Bailey
    Genesys - Employees
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  • 3.  RE: Licensing question

    Posted 06-17-2020 17:38
    No replies, thread closed.
    thankyou.wish those bullet points were a bit more detailed (whats the difference in featureset between "basic outbound campaign and advanced?" for which we need to go cloud 2.

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    Sushant Shirodkar
    Packet Fusion, Inc.
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