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Limit interaction history for external contacts to 365 days - affects Automatic Best Method forecasting method?
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Limit interaction history for external contacts to 365 days - affects Automatic Best Method forecasting method?
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Kevin Brown
Partner
Posted 04-27-2021 17:58
No replies, thread closed.
Am wondering if the interaction history is truncated to 365 while leaving the underlying data to longer retention. Or is it truly gone at Day 366?
#Unsure/Other
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