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  • 1.  List Picker in bots -> max list size

    Posted 2 days ago

    Hi,

    Does anyone know the maximum number of items allowed in a list in the List Picker Ask for Slot action? I don't see it in the documentation. Unless it's unlimited (up to 5mb)?


    #ArchitectandDesign
    #DigitalChannels

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    James Dunn
    Telecoms Specialist
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  • 2.  RE: List Picker in bots -> max list size
    Best Answer

    Posted 2 days ago

    Hi James,

    I don't see a specific documented max number of items for the List Picker Ask for Slot in the Architect documentation, but it may be indirectly bounded by other platform limits (e.g., slot/list size or payload size). For example, when working with list pickers in bot flows the total payload size for the list should stay under 5 MB. Genesys Cloud Resource Center

    You can also check the overall organization limits page - it shows many of the max counts and limits in your org that might help you find the exact constraint you're running up against:
    🔗 https://developer.genesys.cloud/organization/organization/limits developer.genesys.cloud

    Let me know if you want help finding the specific limit on slot values or list size!



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    Mateus Nunes
    Tech Leader Of CX at Solve4ME
    Brazil
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  • 3.  RE: List Picker in bots -> max list size

    Posted 2 days ago

    Thanks Mateus, that's the conclusion I came too as well. I don't see it in the Limits page either. I guess the limit is just 5mb, which should be adequate.



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    James Dunn
    Telecoms Specialist
    ------------------------------