Workforce Engagement Management

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  • 1.  Long Term Forecasting - 3rd Party

    Posted 03-03-2022 15:34
    No replies, thread closed.
    Are there any long term forecasting tools comparable to Decision and includes outbound forecasting?
    #Forecasting/Decisions

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    Jukina Emperator
    The Coca-Cola Company - BSNA
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  • 2.  RE: Long Term Forecasting - 3rd Party

    GENESYS
    Posted 03-04-2022 07:54
    No replies, thread closed.
    Hi Jukina, 

    this is an area we are currently researching with the view of bringing Capacity Modelling specific tools to Genesys Cloud.

    To add to the conversation or to track the progress please check out the below link to the ideas portal:
    Capacity Planning Idea

    Paul
    #capacityplanning #forecasting​​

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    Paul Wood
    Genesys - Employees
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    Original Message


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