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  • 1.  MAIL TO GED

    Posted 3 hours ago

    HI

    Is there a feature to transform email attachments into PDF and send the email in DMS?

    th


    #PredictiveEngagement/Routing

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    GREGORY
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  • 2.  RE: MAIL TO GED

    Posted 59 minutes ago

    Hi Gregory,

    There is no feature in Genesys Cloud  that I am aware of that would convert attachments into PDF.  Maybe others in the community can provide feedback on their process.

    You could also raise it as an Idea on the Genesys Cloud Product Ideas Lab



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


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