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  • 1.  Make Calls Using API

    Posted 06-05-2025 19:19

    Juan_Perez | 2018-05-10 14:46:49 UTC | #1

    Im trying to create a call using API with this function: /api/v2/conversations/calls

    But for any reason the system creates a conference and not a call to external contact.

    This is how a send the request:

    { "phoneNumber": "+573007048084", "callerId": "", "callerIdName": "", "callFromQueueId": "", "callQueueId": "", "callUserId": "", "priority": 0, "languageId": "", "routingSkillsIds": [], "conversationIds": [], "participants": [ { "address": "", "name": "", "userId": "", "queueId": "" } ] }

    Do you know why this happen or do i have to use another function?


    tim.smith | 2018-05-10 16:34:04 UTC | #2

    Only send the properties you want to set, i.e. phoneNumber.


    system | 2018-06-10 16:34:05 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2849