Genesys Cloud - Main

It's time to accelerate your AI and Experience Orchestration strategy at Xperience 2026. Our biggest conference of the year returns to Wynn Las Vegas September 1–3, 2026. 

Across three days, you'll hear from Genesys leaders, customers, and industry experts. You'll get a closer look at new product innovations, join breakout sessions tied to your business goals and connect with peers who are solving similar CX challenges. 

Tell us in the comments below: If you could compare notes on AI strategy with another CX team, what would you ask them? 

Education Day on September 1 gives you another way to turn those conversations into action. 

The Day 1 programming offers you more time for hands-on learning, with expert-led workshops focused on practical AI skills. It's designed to help you build confidence, bring new ideas back to your team and get more value from your Genesys investment. 

While you're at Xperience, you can also take advantage of the inclusive Genesys Certification Program. All nine current Genesys Cloud certification exams will be available throughout the event at no extra cost. 

That makes Xperience a strong opportunity to: 

Genesys Orchestrators can even save $200 on Xperience registration through our advocacy program and start their learning journey early with the complimentary AI Fundamentals Learning Path. It's a great way to build your AI skills while making progress toward your Conductor tier. 
 

Still exploring the opportunity? Stay tuned to the Genesys Community over the next 4 weeks for tips, tricks, and strategies from our knowledgeable team of course instructors, and build on them during the full workshops and hands-on lab at Xperience.