Genesys Cloud - Main

how can i assign roles to make the supervisor to let him see his queue only and see the agent in his queue only
i try to change the roles and add conditions but he still see all the queues in the organization.

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Andrew Adel
IST Integration Services And Technologies Co.
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Hi, Andrew,

I did some research on your question with Product Management. This is unfortunately not available today, but it is actively being worked on as a part of their road map. I hope I can bring more information on timeline soon!

Best regards,
Ashley

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Ashley Timbrook
Genesys - Employees
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Original Message:
Sent: 03-05-2018 07:02
From: Andrew Adel
Subject: make supervisor see the queues that assign to him only

how can i assign roles to make the supervisor to let him see his queue only and see the agent in his queue only
i try to change the roles and add conditions but he still see all the queues in the organization.

------------------------------
Andrew Adel
IST Integration Services And Technologies Co.
------------------------------