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  • 1.  March 2023 Instructor of the Month

    Posted 03-20-2023 15:20

    Manikandan R is our featured Instructor of the Month for March 2023!

    Manikandan [Mani] Joined Genesys on April 4th, 2022, as a Technical Trainer. He started to deliver Core Courses on Genesys Cloud. Before joining Genesys organization, he had 5+ years of Experience in the Telecom Industry (ISP Projects) where he used to give onboarding training for members of the Project. He also used to manage the Client session on Ciena-ISP Products - Network design & Provisioning using the CLI commands.

    Mani currently delivers Genesys Cloud Implementation, Genesys Cloud Contact Center Administration, and Genesys Cloud Reporting & Analytics classes for Beyond. His goal for this year is to learn 2-more new courses & deliver them. His specialization is that he always makes sure that his sessions are more interactive & informative, so participants keep their full interest throughout the session.

    Mani really enjoys teaching Genesys Cloud Contact Center Administration as well as Genesys Cloud Reporting & Analytics.

    Mani's hobby is playing cricket in the nets & to go swimming on the weekends.

    His favorite vacation spot to travel always is the hill stations. The reason is that he just wants to relax in a cool climate on the hills where he could feel, enjoy & love nature. Another vacation spot that always stays on his mind is the Maldives with clear emerald waters surrounded by beautiful beaches and overwater bungalows.

    Mani was born in Chennai. He currently lives there with his family (Wife, Daughter, Mom & Dad). The wide variety of South Indian Foods is something that keeps him there.

    Thank you for sharing, Mani. Let us know if you've enjoyed classes with Mani or have a memory that stands out!


    Kristi Croker
    Genesys - Employees
    Manager, Global Delivery

  • 2.  RE: March 2023 Instructor of the Month

    Posted 03-21-2023 07:26

    Thank you so much for sharing a bit more about you Mani! Your daughter is the cutest little think ever!!!! Congratulations!

    Rodrigo Romao
    Genesys - Employees

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