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  • 1.  Maximum members in a Queue

    Posted 03-22-2019 10:00
    No replies, thread closed.
    Hi All, Does anyone know if there is a limit for assigning members to a queue? I have been getting errors once the queue reaches 2000 members. Been searching for helpful articles on the limitations but couldn't get any reference. Have raised a question with support, but yet to get any confirmation from them.
    #Routing(ACD/IVR)
    #Telephony

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    GV
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  • 2.  RE: Maximum members in a Queue

    Posted 03-26-2019 01:39
    No replies, thread closed.
    We have this confirmed with the team that the default limit of max members per queue is 2000.

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    Gomathi Vasagam
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  • 3.  RE: Maximum members in a Queue

    Posted 03-26-2019 12:05
    No replies, thread closed.
    Also had it confirmed that 2000 is the limit.

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    Braiden Woodward
    Foehn Ltd.
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