Workforce Engagement Management

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  • 1.  Maximum number of policies per org

    Posted 12-10-2024 16:51
    Hello everyone,
     
    A simple and quick question but one that we have not been able to locate anywhere in the Resource Center. Does anyone know what is the limit of policies that can be created per org? We need to create a high volume of policies and we are not sure if they can be created.  Does anyone know?
     
    Thank you very much in advance.
    Greetings.
    Laura.

    #QualityManagement

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    Laura Cepeda
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  • 2.  RE: Maximum number of policies per org

    Posted 12-11-2024 10:35

    I am unaware of any limitation for policies, but @Daniel Ho should be able to answer that for us. 



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: Maximum number of policies per org
    Best Answer

    GENESYS
    Posted 12-11-2024 17:39

    We don't set a limit on the number of policies.  But thousands of policies can become unmanageable and quite difficult to troubleshoot if things aren't going according to your expectations.



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    Director, Product Management – Recording and Real-time Supervision
    Workforce Engagement Management (WEM)
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  • 4.  RE: Maximum number of policies per org

    Posted 12-12-2024 04:00

    Thank you very much @Daniel Ho and @Robert Wakefield-Carl for your responses and the confirmation that there is no limit for policies. 

    Regards!



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    Laura Cepeda
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