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MediaSettings Key for Creating a Queue

  • 1.  MediaSettings Key for Creating a Queue

    Posted 06-05-2025 18:11

    andygunther | 2017-04-21 17:56:43 UTC | #1

    What are the valid values we can use as the <key> in MediaSettings when trying to create a queue? Are these available in an API call, or do I just need to hard code them?

    "mediaSettings": { "key": { "alertingTimeoutSeconds": 0, "serviceLevel": { "percentage": "", "durationMs": 0 } } },


    tim.smith | 2017-04-21 18:25:47 UTC | #2

    I've created AS-882 to get the valid key values documented. They are: call, callback, chat, email, socialExpression.


    system | 2017-08-28 19:34:04 UTC | #3


    This post was migrated from the old Developer Forum.

    ref: 1213