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  • 1.  Messaging Text Format

    Posted 06-05-2025 18:35

    Max_Lipovetsky | 2022-03-02 23:09:29 UTC | #1

    Is there any documentation as to how to apply some rich formatting to text displayed on the customer side? I can see plenty of documentation for the Chat V2 Widget but not for the new messaging.


    Angelo_Cicchitto | 2022-03-03 07:57:21 UTC | #2

    Hi Max 👋 We are now starting the work for rich text formatting, the corresponding Idea has been Accepted: https://genesyscloud.ideas.aha.io/ideas/DIG-I-120


    Max_Lipovetsky | 2022-03-03 21:07:11 UTC | #3

    Great. Thanks.

    Would be very helpful to have more flexibility in formatting URLs than is available in Webchat V2. Enabling ability to specify target would be very useful.

    Thanks

    Max


    system | 2022-04-02 21:07:22 UTC | #4

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13773