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  • 1.  Messenger Configuration to Minimize Window

    Posted 11-05-2024 15:25
    No replies, thread closed.

    Hello.

    Is there any way built in method to modify the chat window minimize button on a messenger window when using a mobile device? Using the full PC website, the messenger allows you to minimize with a down button. Our website just so happens to also have ADA site preferences icon hovering directly over the location that the minimize sits when accessing the bot from a mobile device.

    Thank you!


    #ConversationalAI(Bots,AgentAssist,etc.)

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    Nicole VanWie
    UC Engineer
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  • 2.  RE: Messenger Configuration to Minimize Window
    Best Answer

    Posted 11-06-2024 08:29
    Edited by Samuel Jillard 12-02-2024 04:39
    No replies, thread closed.

    Hello Nicole, 

    I believe this is the expected behavior for the minimize function. You might be able to change it with the newer mobile SDK we have. But I would also recommend posting this in the Dev Forums as well as they might have a solution there. 

    Cheers, 



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    Cam
    Online Community Manager/Moderator
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