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  • 1.  Metric

    Posted 03-04-2019 16:36
    No replies, thread closed.

    Good afternoon everyone,

    Could you clarify the metric Offered to assignment that you refer to?

    Thank you




    #Reporting/Analytics

    ------------------------------
    Andres Galindo
    Global Networks Solutions S.A.
    ------------------------------


  • 2.  RE: Metric

    Posted 03-06-2019 06:53
    No replies, thread closed.
    Here's the definitions of our metrics

    https://help.mypurecloud.com/articles/metric-definitions/


    ------------------------------
    Darlene Oordt
    Sr Director, Product Management
    Genesys - Employees
    ------------------------------

    Original Message


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