Genesys Cloud - Main

Hi, 

This is my first post in the community. I hope I'm following the rules correctly :).

I'm missing a filter option for columns in Phone Management. We have more than five thousand phones in our enviroment, and sometimes there are phones without a Default Person associated or without a WebRTC Person assigned. usually, this means the user has been deactivated.

I've already automated the phone deletion process, but we still have a legacy list of phones that need to be removed manually. 

A feature that allows filtering by column would be great.

PS.: We already retrieve this information through the API, but it's still a bit cumbersome to identify and manage the phones this way.

Hello, @Bruno Mascitti! 

Unfortunately, you can only add the column, but there is no filter for this. For sure, it would be great...

I recomment to open an idea about this, if implemented can help us a lot! 

Portal idea:

Genesys Cloud Ideas Portal