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  • 1.  Missing License

    Posted 09-19-2018 07:26
    No replies, thread closed.

    Hi,

    in my organization we have three type of user, roles and permission:

    - Collaborate
    - Communicate
    - PureCloud 2

    from today PureCloud 2 license doesn't appear


    Thanks
    Sergio




    ------------------------------
    Sergio Rota
    F1 Consulting & Services srl
    ------------------------------


  • 2.  RE: Missing License

    Posted 09-20-2018 12:43
    No replies, thread closed.
    Hi Sergio,

    If there were no changes with your subscription level, and the PureCloud 2 license is gone from your subscriptions I would recommend to contact our Customer Care Team to review your account and report the said incident so necessary changes will be applied.


    Best Regards,

    ------------------------------
    Jo Malabag
    Global Digital Team, Customer Success
    ------------------------------

    Original Message


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