Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  MS Teams User Status in Embedded Client

    Posted 08-23-2023 08:35
    No replies, thread closed.

    Is it possible to see MS Teams User Status in Embedded Client while transfering an active interaction as it is possible in the native Cloud UI?


    #Integrations

    ------------------------------
    Michael Sann
    InfinIT.cx GmbH
    ------------------------------


  • 2.  RE: MS Teams User Status in Embedded Client

    Posted 09-04-2023 23:28
    No replies, thread closed.

    Not supported at this time, but PM knows about this issue and here is the idea:  Need to see Teams user presence while | Genesys Cloud Ideas Portal (aha.io)