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Multiple SSO Instance from same IdP within one Genesys Cloud Org

  • 1.  Multiple SSO Instance from same IdP within one Genesys Cloud Org

    Posted an hour ago

    Hi All,

    Has anyone configured two sso's pointing to the same genesys cloud org instance?

    According to this article it is possible but im not able to make it work. One of the instances is not working even thought they have unique entity IDs in Entra.

     Is it possible to use a multiple instances of the same IdP within the same Genesys Cloud org? - Genesys Cloud Resource Center

    Genesys Cloud Resource Center remove preview
    Is it possible to use a multiple instances of the same IdP within the same Genesys Cloud org? - Genesys Cloud Resource Center
    Genesys Cloud supports multiple instances of the same IdP with unique Relying Issuer URIs for each SSO integration, enabling IdP request differentiation.
    View this on Genesys Cloud Resource Center >


    #API/Integrations

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    Joseph Tan
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