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  • 1.  mute status

    Posted yesterday

    When using the Embeddable Framework, is there a way to capture a message that a conversation has been muted? For example, maybe I wish to display the mute status in a third-party app where I have the EF client embedded.

    I can display a hold status since the 'HELD' state can be captured by subscribing to the 'change' category for type 'Interaction' in framework.js. However, 'mute' doesn't seem to follow this same pattern. I imagine that's because it's more of a client-side activity/status. I do see a mute status logged in the Embeddable Framework's browser console logs, but I can't seem to capture a similar event via the normal subscription process in framework.js.


    #EmbeddableFramework

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    Jason Schlotterback
    N/A
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