Genesys Cloud - Main

We have the following scenario to be implemented for one of our customer . 

1. Initiate the Outbound call from the campaign to target vendor.
2. Once the call connected to vendor IVR, our GC Bot should communicate and enter a Unique ID number as DTMF input 
3. From the vendor side once the validation is done, they will connect to their agent.
4. Now, our Genesys Bot call should get transferred/escalated to our internal Genesys agent. 

We would like to check whether BOT is capable enough to identify the machine/human voice and accordingly transfer the call to an Agent.

Also, whether it has the capability to respond on the other side IVR/BOT with the DTMF/Voice inputs just like as human.

The bot isn't where the answering machine is detected.  You define a call analysis response set to determine what to do when the callee is a live voice versus answering machine.  You can send both cases to outbound call flows if you want.  Use different flows to get different behavior.
https://help.mypurecloud.com/articles/call-analysis-response-page/

The only way to play DTMF from a flow to the other side of the call is to use user prompts with recordings of the DTMF tones.  YMMV  

We have the following scenario to be implemented for one of our customer . 

1. Initiate the Outbound call from the campaign to target vendor.
2. Once the call connected to vendor IVR, our GC Bot should communicate and enter a Unique ID number as DTMF input 
3. From the vendor side once the validation is done, they will connect to their agent.
4. Now, our Genesys Bot call should get transferred/escalated to our internal Genesys agent. 

We would like to check whether BOT is capable enough to identify the machine/human voice and accordingly transfer the call to an Agent.

Also, whether it has the capability to respond on the other side IVR/BOT with the DTMF/Voice inputs just like as human.