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  • 1.  Need study materials for g Genesys Cloud: Professional Certification (GC-GCP)

    Posted 7 days ago
    Edited by Mohammad Awad Baig 7 days ago
    Hi All,
     
    Need a help, how to get the study material for below mentioned certification from Genesys Learning portal. I need the eBook link if any can share it will be helpful.
    Thanks in advance.
     
     


    #Certification

    --------------------------------------
    Mohammad Awad Baig
    --------------------------------------



  • 2.  RE: Need study materials for g Genesys Cloud: Professional Certification (GC-GCP)

    Posted 7 days ago

    Hi Mohammad,

    Unfortunately there is no free eBook available for the Genesys Cloud Professional Certification (GC-GCP). To access the official study materials and eBook content you will need a Genesys Cloud Learning Subscription via the Genesys Beyond portal at beyond.genesys.com.

    If you are looking to reduce the cost, you can use your Genesys Orchestrator points to redeem a Learning Subscription so it's worth checking your points balance before purchasing directly.

    Hope this helps and good luck with the certification!



    ------------------------------
    Phaneendra
    Technical Solutions Consultant
    ------------------------------



  • 3.  RE: Need study materials for g Genesys Cloud: Professional Certification (GC-GCP)

    Posted 6 days ago

    Hi Awad,

    You need access to below 3, for official guidance to achieve Genesys Professional Cert:

    There are other unofficial sources where Genesys Certified study material is available, if you'd like to explore.

    Best of Luck.



    ------------------------------
    Ashiesh Sharma
    GCX- GCP, ARC, SCR, QM
    Producer | Conductor | Composer
    BT plc
    ------------------------------



  • 4.  RE: Need study materials for g Genesys Cloud: Professional Certification (GC-GCP)

    Posted 6 days ago

    Hi Mohammad , I first passed the Professional Certification exam 3 years before and renewed my certificate last year, and pulled some materials myself to prepare for the exams. If you send me your email box, then I can forward to you my documents which I think those should be helpful to you. 



    ------------------------------
    Francis Guo
    NA
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  • 5.  RE: Need study materials for g Genesys Cloud: Professional Certification (GC-GCP)

    Posted 6 days ago
    Edited by Mohammad Awad Baig 6 days ago

    Hi Francis, thank you so much! I really appreciate your willingness to help.

    My email address is awadbaig.edu@gmail.com I'm sure they'll be very helpful.

    Thanks again for your support!



    ------------------------------
    Mohammad Awad Baig
    ------------------------------

    Original Message


  • 6.  RE: Need study materials for g Genesys Cloud: Professional Certification (GC-GCP)

    Posted 6 days ago

    Hi everyone, thank you so much for your kind response and your willingness to help. I really appreciate you taking the time to reach out and offer your support. Your guidance  mean a lot, and I'm grateful for your generosity. Thank you once again!



    ------------------------------
    Mohammad Awad Baig
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  • 7.  RE: Need study materials for g Genesys Cloud: Professional Certification (GC-GCP)

    Posted 5 days ago

    Hi Awad & other Community Members,

    By the way I renewed my Genesys Cloud Professional Certification today, and the concepts are still fresh in case anyone wants an overview.

    Thanks



    ------------------------------
    Ashiesh Sharma
    GCX- GCP, ARC, SCR, QM
    Producer | Conductor | Composer
    BT plc
    ------------------------------



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