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  • 1.  need to have a public method to update Agent name section from Genesys Java SDK

    Posted 11-17-2021 11:35
    No replies, thread closed.
    currently we don't have this feature to update agent name from neither Genesys Java SDK client or api,  so please add this feature in the later java SDK version
    #Implementation

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    Richard Li
    Rogers Communications Canada, Inc.
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  • 2.  RE: need to have a public method to update Agent name section from Genesys Java SDK

    Posted 11-17-2021 13:07
    No replies, thread closed.
    Richard,

    I don't use the Java SDK so it may well be that this particular capability is missing from it, however it is absolutely possible to change a user's name with the current public API. In fact, if you take the API training from Beyond, we do exactly that during the first set of Labs!

    All you do is to send a PATCH request to the endpoint for the user with a JSON object containing the updates required (in this case name).

    HTH


  • 3.  RE: need to have a public method to update Agent name section from Genesys Java SDK

    Posted 11-17-2021 13:11
    No replies, thread closed.
    Richard,

    Quick update...

    I just looked in the JAVA SDK docs. Looks like you just use the patchUser() method of the UsersAPI.

    https://developer.genesys.cloud/api/rest/client-libraries/java/UsersApi#patchUser

    HTH



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