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Need to initiate Outbound call using Salesforce Lightning message Service

  • 1.  Need to initiate Outbound call using Salesforce Lightning message Service

    Posted 06-05-2025 19:03

    3nathusa | 2023-07-18 01:43:34 UTC | #1

    Hi Team,

    I am using Genesys Cloud softphone in my salesforce application. I am using "clientEventMessageChannel" for integration in salesforce application.

    In the salesforce application I have angular component embedded in one of the salesforce page. In this angular component I need to show phone number as links and when I click on this phone number link, it has to initiate outbound call.

    I can get control to Saleforce when I click on phone number in angular component. But I don't see any option to initiate outbound call using "clientEventMessageChannel".

    We are using Lightening components in salesforce.

    Thank you...


    system | 2023-08-18 01:43:40 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 21036