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  • 1.  Network Sizing

    Posted 07-13-2020 11:10
    No replies, thread closed.
    Hi Guys,

    I am new to this forum. Just looking for some guidance on the pure cloud network sizing.

    Any one knows what is the network sizing  requirements for the pure cloud UI for agent and supervisors? I couldn't find this on pure cloud help portal.
    #ArchitectureandDesign

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    Syed

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  • 2.  RE: Network Sizing

    Posted 07-13-2020 11:37
    No replies, thread closed.
    There are no real port or resource limits on Genesys Cloud, so sizing is not really required.  If you worried about bandwidth, on the resource guide you have this:

    Bandwidth Calculator:  https://help.mypurecloud.com/articles/bandwidth-calculator/

    Other sizing information on the resource site:

    Storage Calculator:  https://help.mypurecloud.com/articles/storage-calculator/

    Edge Sizing:  https://help.mypurecloud.com/articles/concurrent-call-capacity-edge-models/

    Flow Sizing:  https://help.mypurecloud.com/articles/architect-flow-size/

    Fair Use Routing:  https://help.mypurecloud.com/articles/routing-usage/

    Fair Use Data:  https://help.mypurecloud.com/articles/data-storage-usage/

    BYOT Charges: https://help.mypurecloud.com/articles/bring-your-own-technology-services-model/

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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    Original Message


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