Hi Silvia,
Thanks for reaching out.
As part of the recent update, we introduced some validation changes, and it looks like the experience isn't as intuitive as we'd normally expect.
You can still create a daily recurrence, but you'll need to update the Minimum Time setting first. The validation logic currently evaluates the Recurs Every value against the Minimum Time setting minus one.
To work around this, first set the Minimum Time value to 0, then configure the required recurrence pattern. Once you've done that, the daily recurrence should be accepted and honoured as expected.
I agree that this behaviour could be clearer. I'll pass your feedback on to the team and we'll look at whether we can improve the experience in a future minor update.
I hope that helps. Please let me know if you run into any further issues.
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Paul Turner
Senior Product Manager
Genesys - Employees
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