Workforce Engagement Management

 View Only

Sign Up

  • 1.  New Agreement Rate In QA Forms

    Posted yesterday
    Edited by Neil Draycott yesterday

    Hi - The new agreement rate feature. I've used an auto evaluation form and assigned to an evaluator whos manually reviewed the Ai accuracy.
    I then go into the evaluation form where the process says i should see an agreement rate score but I don't. Where in the evaluation form is it?!!! or what am i doing incorrectly?


    #AIScoring(VirtualSupervisor)
    #SupervisorCopilot(AIInsights)
    #CapacityPlanning
    #CoachingandLearning
    #CustomerSurveys
    #Forecasting
    #Gamification
    #Intraday,Shrinkage,Adherence
    #QualityEvaluations
    #RealTimeMonitoring
    #Recording,Policies
    #ScheduleGeneration
    #ScheduleManagement
    #SpeechandTextAnalytics
    #Tempo(MobileApp)
    #TimeOff,AbsenceManagement
    #Tracking
    #WFMConfiguration,BestPractices
    #GeneralQuestion

    ------------------------------
    Neil Draycott
    ------------------------------



  • 2.  RE: New Agreement Rate In QA Forms

    Posted 8 hours ago
    Hello, I also don't see this mention for my AI‑assisted forms - is it available?


    ------------------------------
    Jérémy LE MORVAN
    CHEF DE PROJET
    ------------------------------