Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  New feature releases - Tell us how you prefer to stay informed

    Posted 05-01-2020 14:34
    Edited by Saramar Vallejo 05-05-2020 16:54
    No replies, thread closed.

    Take 5 minutes and tell us what you think about Genesys Cloud feature releases. And as an added perk, earn 500 GCAP points for doing so!

    Take the customer survey here.


    #Roadmap/NewFeatures

    ------------------------------
    Sara Vallejo
    Product Marketing
    Genesys - Employees
    ------------------------------


  • 2.  RE: New feature releases - Tell us how you prefer to stay informed

    Posted 05-04-2020 18:20
    Edited by George Ganahl 05-05-2020 17:44
    No replies, thread closed.
    Come on now, people! :-) (Well...Customer-type people)

    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------



  • 3.  RE: New feature releases - Tell us how you prefer to stay informed

    Posted 05-04-2020 18:21
    Edited by George Ganahl 05-04-2020 18:21
    No replies, thread closed.
    @Robert Wakefield-Carl I know you must have an opinion to share...and many others out there, too. ​

    (Of course, you've probably already taken the survey)

    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------



  • 4.  RE: New feature releases - Tell us how you prefer to stay informed

    Posted 05-05-2020 14:47
    No replies, thread closed.
    I answered it. Then it wanted me to provide a screen shot as evidence before allocating the points. By then I had already closed the survey... LOL.

    ------------------------------
    Sven Schiller
    Kognitiv
    ------------------------------



  • 5.  RE: New feature releases - Tell us how you prefer to stay informed

    Posted 05-05-2020 15:19
    No replies, thread closed.
    Hi George,

    I tried to sign up, but it says partners are ineligible to join GCAP. Is there another way to take the survey? What if we don't care about points but want to share our opinion? Should I just ask my customers to join and take the survey?

    Thanks,

    ------------------------------
    Daniel McLeod
    Qsect LLC
    ------------------------------



  • 6.  RE: New feature releases - Tell us how you prefer to stay informed

    Posted 05-05-2020 16:40
    No replies, thread closed.
    I didn't realize partners are locked out...

    @Saramar Vallejo did you mean for this to be customers-only, no partner feedback?​

    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------



  • 7.  RE: New feature releases - Tell us how you prefer to stay informed

    Posted 05-05-2020 16:54
    Edited by Saramar Vallejo 05-06-2020 13:37
    No replies, thread closed.
    This specific survey was designed for customers only - apologies for the confusion! We'll be releasing one more specific to partners next week!

    ------------------------------
    Sara Vallejo
    Product Marketing
    Genesys - Employees
    ------------------------------



  • 8.  RE: New feature releases - Tell us how you prefer to stay informed

    Posted 05-05-2020 17:44
    No replies, thread closed.
    Sorry, @Daniel McLeod and @Robert Wakefield-Carl...my bad :-(​​

    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------