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  • 1.  New Idea for Number Plan and Outbound Route bases on number plan

    Posted 01-09-2020 06:20
    No replies, thread closed.
    Hi People,
    I present a new idea on Ideas Lab (https://purecloud.ideas.aha.io/ideas/PCTEL-I-195) 
    It is about allowing to have several categories in the number plan (on site) to be able to use it in the outgoing routes and / or allow in the outgoing routes that instead of determining them by the categories is by the number plan itself.

    What do you think?
    If you like the idea I would ask for your vote .. (https://purecloud.ideas.aha.io/ideas/PCTEL-I-195)

    Thank you!
    #ArchitectureandDesign
    #Outbound
    #SystemAdministration
    #Telephony

    ------------------------------
    Val Appleyard
    Know How SA
    ------------------------------


  • 2.  RE: New Idea for Number Plan and Outbound Route bases on number plan
    Best Answer

    Posted 01-21-2020 20:02
    No replies, thread closed.
    This already exists.  When you add a number plan entry, you can give it your own classification, then create an outbound route for that classification.n  For example, we use this to send a different caller ID based on the area code of the dialed number.

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    Mike Steinke
    Packet Fusion, Inc.
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  • 3.  RE: New Idea for Number Plan and Outbound Route bases on number plan

    Posted 01-22-2020 06:07
    No replies, thread closed.
    Thank you Mike for this info! 

    Best Regards!

    ------------------------------
    Val Appleyard
    Know How SA
    ------------------------------

    Original Message


  • 4.  RE: New Idea for Number Plan and Outbound Route bases on number plan

    Posted 01-22-2020 12:12
    No replies, thread closed.
    NP.  For my example, I ended up with 3 dial plan entries for each are code I cared about (to cover US based 10 digit dialing, 1 and 10 digit or +1 and 10 digit), I made the classification be the are code, then set up my outbound routes.  I you want some example send me a PM and I'm happy to share.

    ------------------------------
    Mike Steinke
    Packet Fusion, Inc.
    ------------------------------

    Original Message


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