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New Nac UI /Issue with the Communicate menu - the Call and Inbox sections cannot be expanded to full screen (On Communicate Menu)

  • 1.  New Nac UI /Issue with the Communicate menu - the Call and Inbox sections cannot be expanded to full screen (On Communicate Menu)

    Posted 15 days ago

    Hello 

    After using the New Navigation UI of Genesys Cloud, we found an issue with the Communicate tab menu for Calls and Inbox, which currently does not have an option to expand to full screen like the Chat section.

    Since users do not always focus on the Profile or left-side menu tabs during operation, we would like to request that you adjust the UI to include an Expand button to allow full-screen view as needed.


    #Unsure/Other

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    Suriya Sila
    System Engineer
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