Education is excited to share that the Webinar: Script Integration: Orchestration with Architect and Agent Copilot from May 28th is now available on the Education website. This recording will be available for free to anyone with an Education account, until June 30th. Then, it will be available within our Learning subscriptions.
- If you have a Genesys Cloud Learning subscription, click here to view it.
-
If you don't have an Education account, you can
Sign up here, to get free access today.
In this recorded session, learners will gain a comprehensive understanding of advanced Genesys Cloud script integration techniques, with a focus on Architect flows, CRM systems, and Agent Copilot. Participants will learn how to design dynamic, context-aware agent experiences by orchestrating data exchange, workflow logic, and intelligent navigation across Genesys Cloud components.
Through technical explanations and practical demonstrations, this session explores integration patterns and best practices for building scalable and efficient scripting solutions that enhance both agent productivity and customer interactions.
If you couldn't attend live or want to revisit the content, this is a must-watch.
#GenesysCloud#Training------------------------------
Melissa Talamonti-Clark
Product Manager, Genesys Education
------------------------------